Add Fines/Infringements (FER Cases) to an Existing Time to Pay Arrangement
Refer to FER's Applying for a Time to Pay Order – Factsheet (PDF) for information about your eligibility to apply and maintaining payments under a Time to Pay Order
- On the home page, select Fines and Payments

- On the Fines & Payments page, select My Fines

- On the My Fines page, enter the Surname

If the fine is registered under the name of an organisation, select the Organisation tab then enter the Organisation Name
- Complete at least two of the other fields. These details can be found on documents issued by the court (e.g. Notice of Conviction) or by FER (e.g. Order to Pay).
- Case Number
- Customer Reference Number (CRN)
You can also search for your CRN on the FER website - Charge Number
- For an Individual, the Date of Birth can also be entered
- Complete the CAPTCHA field - Enter the characters displayed in the image above the text field
- Select Lookup my fines
The My Fines page displays all FER cases (i.e. fines and infringements registered with FER) for that person/organisation.
- OPTIONAL: If you wish to review the details of your current Time To Pay Arrangement, select the View button in the Payment Arrangement column

- Select Apply/Add Cases to Time to Pay
If you are eligible to apply for a Time to Pay arrangement online, the Apply for Time to Pay page will display
NOTE: If you are NOT eligible to apply for a Time to Pay Order online, the My Fines page will display a message, instructing you to contact FER directly.
- Enter your contact details and address.
- Enter the proposed Payment Amount for your amended payment arrangement:
- Read the Terms & Conditions
- If you agree to the Terms & Conditions, select the I agree... checkbox
- Select Submit
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NOTE: If you entered a payment amount below the minimum fortnightly/monthly amount, the page will display an error message below the Payment Amount field.
OR
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You will be returned to the My Fines page.
A "..submitted successfully..." message is displayed
End of help guide

