eCourts Portal Help

Search for and Pay a Fine/Infringements

You do NOT need an eCourts Portal account to view and pay fines and infringements that are registered with the Fines enforcement Registry (FER). 

1. On the home page, select Fines and Payments 
   
   
   
   
   

2. On the Fines & Payments page, select My Fines 
   
   
   
   
   
3. On the My Fines page, enter the Surname 
   
   
   
4. 
   
   
   
   If the fine is registered under the name of an organisation, select the Organisation tab then enter the Organisation Name 
   
    
   
   
   
   
5. Complete at least two of the other fields. These details can be found on documents issued by the court (e.g. Notice of Conviction) or by FER (e.g. Order to Pay).

• Case Number 
• Customer Reference Number (CRN)
  You can also search for your CRN on the FER website 
• Charge Number 
• For an Individual, the Date of Birth can also be entered 
  
  
  

6. Complete the CAPTCHA field - Enter the characters displayed in the image above the text field
7. Select Lookup my fines 
   
   The My Fines page displays all FER cases (i.e. fines and infringements registered with FER) for that person/organisation.
   
   
   
   
   
   
   OPTIONAL: You can select the View button to view a case's details
   
   
   
   
   OPTIONAL: If the case is subject to a Payment Arrangement, you can select the View button to view the Payment Arrangement Details
   
   
   
   
   
   
8. To make a payment, enter the payment amount then select Pay Now 
   
   
   
   
   
   
   
   
9. The Pay My Cases page will list the cases to which the payment amount will be applied, and the amount allocated to each case.
   
   
    
   
   
   WARNING: If you have multiple unpaid FER cases and you are paying less than your Outstanding Balance (i.e. the total sum of all unpaid FER cases), you cannot select specific cases to apply the payment, nor can you specify how the payment amount will be allocated.
   If you need need to pay specific fine/infringement, contact the Fines Enforcement Registry, or attend your nearest Magistrates Court registry 
   
   
   
10. Enter your Visa / Mastercard details 

• Card Number
• Card Holder
• Expiry (Month / Year)
• CVV 
  
  

11. Select Submit.
    
    A Confirm Payment popup message is displayed
    
    
    
    
    
    
12. Confirm the payment amount is correct, then select Pay now 
    
    
    
13. Wait for the payment to process. 
    
    Do NOT close or refresh the browser
    
    
    
    
    The Payment Receipt page is displayed
    
    
    
    
    
14. OPTIONAL: Select Print to print/download a copy of your payment receipt.
15. OPTIONAL: Select  View My Cases to return to the My Fines page.
    
    Any cases that were paid in full will update to the status: "Paid in Full", and will display an Outstanding Amount of $0.00