eCourts Portal Help

The eCourts Portal displays unlodged and lodged documents that were created by you or another person from your organisation in the Manage Lodgment screen, and documents sent to you (or your organisation) by a Court or Tribunal in the Incoming Documents screen. These help cards explain how to use these screens.

What are the pending items?

Anything listed in the pending section are documents (or batches of documents) that you (or someone else from your organisation) have created but not yet lodged.

How do I unlock a pending item that’s locked to someone who’s left the organisation?

Documents/batches are locked to the person that created them by default. If you created the item then you can unlock it yourself, if not then contact CTG Helpdesk to have it unlocked.